Coach Jimmy Johnson famously remarked that his kicker was employed right up until the point in time when he started missing field goals and then a replacement would be found. BetPhoenix.com has a lot going for it but at one time their kicker was struggling. Payouts were a major problem. While changing a bad reputation for payouts is not as simple as replacing the kicker, a new era has emerged, and BetPhoenix is dependable and trustworthy. They’ve always had certain All Pro elements, but when you drive into the redzone, you need to get points.

With minimum deposits starting at $25, it is easy to get started at BetPhoenix. They offer a wide variety of ways to send money, with credit card deposits starting at $50. You may be required to fax paperwork to BetPhoenix if using a Visa card, and while that is a small hassle, it is a one time inconvenience that the site can help you get through quickly. The maximum initial deposit is $10,000.

A lot of companies offer bonuses, but they get stale. Month-after-month the same promotions are available with little creativity or imagination. To the credit of BetPhoenix, they offer a wide range of bonuses for a customer to chose between, and frequently change their promos. It is advisable to study your options, and pick something that will pay off greatest for your individual betting style and bankroll. A 100-percent free play bonus up to $1000 with 12x rollover and a two week hold is among their juiciest offerings though this is not available for those who fund their account using a credit card. Various combinations of cash back and free plays are available, and it is worthwhile to call customer service, or chat online with them to make sure you secure the best bonus for you. There are also deals for referring friends to the site, cash back for losses in the casino or racebook, and free entry offered to casino tournaments.

The interface at BetPhoenix is really good. The site is aesthetically pleasing, easy to navigate, and moves quickly. They offer a wide range of sports to bet on, above industry standard, including professional basketball from foreign countries, and rugby. They may offer more soccer leagues and games than just about any other sportsbook. However, they do not offer Asian Handicapping split wagers meaning you do not have the opportunity to split your bet on a line like over 2/2.5 goals, which would take your bet and put half the cash on over two and the other half on over 2.5.

It is surprising for a company with a spiffy website, and an excellent mobile betting interface, that their live betting is below average. They offer very few in-game wagering options. In 2014 this is way behind the times with other sites offering multiple games on a daily basis to bet during the action. When contacted on the subject, BetPhoenix was vague and dismissive of this being an important determining factor in whether to open an account with them.

BetPhoenix has a pretty good racebook and a nice casino. Their caps on winning bets at the track limit your potential upside, but their 15-percent rebate on weekly losses counters the cap. They offer live baccarat, blackjack, and roulette in addition to standard virtual casino offerings. Both look good and are easy to use on their mobile site.

The site does a good job of providing information. You can get statistics, read previews, and get advice on a handful of games each day. That being said, besides the initial sign-up bonus, there are not a lot of incentives on a day-to-day basis like reduced juice, free bets, or increased odds on certain parlays or teasers.

Indeed Phoenix took Jimmy Johnson’s advice and released the kicker. They acknowledged that payouts were a problem and worked to address them. They will send you one check free of charge every 30 days up to $2000. You can also withdraw for a fee using Skrill, Moneybookers or Person-to-Person. While 99-percent of the time payouts aren’t too slow, and do arrive, there have been complaints, perhaps lingering from the past, about how this portion of the business operates.

Customer service is another catch-22. On one hand, they offer help in a wide variety of languages and over the phone 24/7. On the other hand, the chat function on their website is only open for half the day, and at times representatives online can be prickly. Calling, identifying yourself as a customer, and talking to someone seems to be the better way to get top quality service.

If you are looking for a sportsbook that offers a wide range of options on soccer and international sports, has a good website and mobile applications, and offers a professional racebook and casino, BetPhoenix may be a good option. For the most part their payout issues are behind them, and one has to believe live betting will pick-up soon. They might not be a Hall a Famer like Troy Aikman, but a Pro Bowler with flaws like Tony Romo seems about right.