Finding out the way sports betting bonuses and promotions work can be a lot like trying to figure out why Pete Carroll elected for Russel Wilson throw the ball in the final moments of Super Bowl XLIX – confusing!

However, with these Frequently Asked Questions about bonuses, you’ll be equipped to make the right play, maximizing your rewards when joining a betting site.

How do I claim my bonus?

Usually, your bonus (deposit, free bet, or other) will automatically be credited to your account, subject to its requirements. However, some sportsbooks require that you enter a specific bonus code when you first create your account or during the deposit process; this is common for sign-up bonuses, but it also applies to a wide range of bonuses. Make sure you find out what your sports betting site requires, so you take the right steps and don’t miss out on your bonus!

How do I withdraw my bonus? 

Bonuses are eligible for removal after you meet all the conditions they are subject to, most often rollover and odds limitations (known as turnover requirements). Usually, bonus withdrawals are subject to the same conditions and terms as regular withdrawals, with different stipulations depending on which method you select to receive your funds.

If you try to withdraw your bonus before you have completed your rollover requirements, you might be greeted with some form of error message. In most cases, the site will inform you of the dollar amount you still have to bet to withdraw your bonus; others will simply tell you that you haven’t complied with the rollover conditions as of yet.

Should you want to withdraw your funds before you meet your bonus requirements, this is obviously entirely okay! In most cases, you will merely have to contact the Customer Service department and inform them that you would like to withdraw your funds, minus your bonus and any related bonus winnings, and they will happily comply with your request.

Also, you are usually eligible to withdraw any amount in your balance that happens to be greater in value than what remains in the balance of your rollover requirements.

Do I need to use a bonus code in order to get a sign-up bonus?

Yes, you most likely will need to use a bonus code to collect a sign-up bonus. If your promotional code is not entered when you make your first deposit, you will not obtain your sign-up bonus.

There are some rare exceptions to this rule. Some sports betting sites will automatically enter your bonus code during your first deposit, but for the most part, you will need to input this code manually. Others will input your bonus code automatically during the account sign up process; however, this is very much the exception.

Rest assured, entering the code is an extremely straightforward process! Sportsbooks promote their bonus codes extensively on their websites, and entering the bonus code during deposit is usually identical to inputting a promotional code during any online checkout process; it is a highly intuitive process that should go without a hitch.

Can anyone get a deposit bonus when joining a sportsbook?

Yes, of course! There are no restrictions on receiving a current deposit bonus when joining a sportsbook, as long as you meet the minimum deposit requirements.  Sportsbooks do not discriminate when handing out deposit bonuses; they want to encourage any and all new bettors!

Can I use a welcome bonus code if I already have an account at a particular sportsbook?

No, you will unfortunately not be able to use a welcome bonus code in this case.  If you already have an account and have previously deposited funds into a sportsbook, you are no longer eligible for a welcome bonus.

It is always possible to create a new account at a separate sportsbook and capitalize on their welcome bonus! There are limitless possibilities in how many sportsbook accounts you can open and operate.

Can I withdraw my bonus instantly?

No, you can not withdraw your bonus instantly, as this would be tantamount to sportsbooks just handing you free money!

However, you will be given ample opportunity to turn your bonus into free money; you will just have to roll your bets over a few times, usually between 3-12x. After you complete all requirements placed on your bonus, you will be able to withdraw successfully!

Do all sportsbooks offer bonuses?

No, all sportsbooks do not offer bonuses. Sportsbook bonuses are usually financed by the sportsbook’s marketing and advertising budget, so some sportsbooks may choose to allocate this money to different areas than bonuses and promotions.

Also, some sportsbooks do not offer bonuses, but instead provide lines with a highly reduced ‘vig’ or ‘juice.’ The money that sportsbooks would have budgeted to entice bettors with bonuses instead attracts them by offering tighter lines and better odds than their competitors.

However, it is important to remember that the vast majority of sports betting sites offer a bonus of some type; it is rare that a sportsbook will provide no bonus at all.

What exactly is a “100%” bonus?

A “100%” bonus is a sign-up bonus where a sportsbook matches your initial deposit with bonus funds by 100%.  For example, if you were to deposit $100 into a sportsbook with a 100% bonus, you would receive $100 in bonus funds. Consequently, you would have $200 in available funds to bet on sports!

Sportsbooks will usually cap their 100% bonuses at a certain dollar amount, and not offer matching bonuses past that point.  For example, a 100% bonus will usually have a caveat that says “up to $500.”  All this means is that if you were to deposit say, $600, you would only be eligible to receive $500 in bonus funds.  If you were to deposit $500, you would receive $500 in bonus funds, the maximum available amount.

Can I use my bonuses if I’m betting on my mobile phone?

Yes, sportsbooks don’t have a preference on how bets are placed, whether on a mobile phone or computer. Any money deposited will be accessible on any platform you choose to use. In fact, many sportsbooks are beginning to offer exclusive mobile bonuses just for placing bets on their mobile platforms!

Sports betting sites everywhere are offering clean, functional interfaces for their mobile platforms; many are offering dedicated applications for both Andriod and iPhone as well. Mobile UI and UX are becoming increasingly relevant and vital for sportsbooks, and they are optimizing their mobile betting platforms as a consequence of an explosion in mobile popularity. You can do basically anything with your phone these days; you can pay bills, watch videos, and bet on sports with big bonuses!

Functionally, these mobile platforms are the same as using your sportsbook on your desktop; this goes for bonuses as well.

What sections of a sportsbook can I use my bonus on?

Usually, you can only use your bonus(es) on sports bets. If your sports betting site has a casino or other online games, the rules of these bonuses are likely subject to an entirely different set of terms and conditions. Make sure you check these requirements carefully, because your bonus may be subject to revocation if you place bets in the restricted areas of a sports betting site.

Additionally, some sites will restrict your bets to certain leagues; these limits are likely to isolate your bets to major professional leagues (i.e., NBA, NFL, MLB, NHL, EPL). As these are by far and away the most popular leagues to bet on, these potential restrictions will not be a problem for most bettors. These limitations are usually in place to ensure the bulk of bonus funds are allocated to the busier areas of a sportsbook; this way bonus bets will not greatly affect the balance of the lines for the sportsbook.  If you were to place a sizeable bet with your bonus funds on an event like greyhound racing, or a Czech league hockey game, it is possible that a bet with your bonus would sway the lines on the event in a manner that is more significant than a sports betting site prefers.

While rare, some sportsbooks also restrict you to make bets on single events; this means that you can not use your bonus funds in teaser or parlay events. Again, this is to mitigate the risk and exposure of the sportsbook.

Make sure to carefully examine the terms and conditions of your bonus when you receive it to avoid any surprises when it comes time to withdraw!

I have not received my sign-up offer even though I have made a deposit. What should I do?

Mistakes happen, so do not hesitate to contact the customer service department of your sports betting site! They will be more than happy to guide you through the process of redeeming your bonus or rectifying any mistakes. You might even be offered a more significantly sized bonus than that which was presented initially by your sportsbook; they will likely try to extend a friendly gesture to make amends for their error!

Customer service is better than ever at sportsbooks, and there are many channels you can go through to voice your concerns, ask questions, or clarify specific stipulations.  Email and telephone representatives are usually available and responsive with minimal wait times, and many sportsbooks now additionally offer live chats through social media platforms like Facebook and Twitter.

Are there odds restrictions on my bonus?

Yes, bonuses are typically subject to odds restrictions that will vary from sportsbook to sportsbook. Usually, you can only place bets with odds equal or higher to 1/2 (-200, 1.5, depending on how your sports betting site lists odds).

These odds restrictions can also apply in the case of betting on multiple events, such as teaser and parlays. Usually, Sportsbooks are more lenient when it comes to multiples, but they often require at least one bet in a series must have odds of ½ (-200, 1.5).

Some sportsbooks will restrict the odds you can bet on stringently and offer relatively low rollover requirements (3x, 4x) to compensate for the limitations placed on available odds. Other sports betting sites will let you bet without any odds restrictions at all, and consequently, will set very high rollover requirements (10x, 15x, 20x) on their bonuses.

Are there time restrictions on your bonus?

Some sportsbook bonuses are subject to time restrictions; you must settle your bets and transfer funds into your sportsbook wallet before the bonus expiration date, or you will lose your bonus funds. A typical example of this is that you have to fulfill and complete all necessary requirements and conditions placed your bonus and then withdraw it within a 90 day period.

For example, if you received a $100 bonus on a $100 deposit and it was subject to 5x rollover, you would have to place $1,000 worth of bets within a 90 period, and then also complete your withdrawal in the same 90 day period.

The time limit on your bonus usually starts when to receive your bonus, not when you place your first bet with your bonus funds.  Again, this will vary from sportsbook to sportsbook, so make sure you clarify this by reading the terms and conditions or contacting your sportsbook’s customer service department.

In some cases, sports betting sites will not let you withdraw your bonus funds 30 days after you receive them, regardless if you have met all the necessary terms and conditions. However, you will be free to withdraw your bonus funds after this period is over.

Why was my bonus revoked?

If a sportsbook harbors suspicions you are abusing your bonus or engaging in fraudulent behavior of any kind, they reserve the right to cancel your bonus.  As always, misunderstandings happen and if you believe your bonus has been improperly infringed on, do not hesitate to contact your sportsbook’s customer service department. Understandably, sportsbooks air on the side of caution when it comes to bonus related misconduct and fund misappropriation.

As mentioned previously, bonuses can be eligible for revocation if used for bets on restricted odds, if you do not meet the time requirements placed upon your bonus wager, or if you do not fulfill all the essential terms and conditions of your bonus.

The reason why sportsbooks employ bonuses is as marketing tools; bonuses are a sports betting site’s primary means of advertising, for all intents and purposes. They are in no way intended to be used for arbitrage, although it is of course entirely possible to use them to your advantage with some strategies.

Bonuses are revoked very, very rarely; if you are a legitimate bettor not engaging in fraudulent behavior, then it is doubtful you will run into any issues at all with your bonus.

The bonus credit in my account with is different than what my sportsbook describes on their website. What gives?

Sometimes, there will be a discrepancy between the bonus advertised by the site and the actual deposit credited to you. Sportsbooks are generally quite expansive operations, and they have many different departments within their business. The advertising and descriptions of bonuses are generally handled by the marketing/advertising team of a sportsbook, while the financial squad handles the actual finances, deposits, and accreditation of funds.  Communication can occasionally break down between these departments, and bonus related information may suffer as a result.

If you have any questions or concerns about a discrepancy between an advertised bonus and your actual credited bonus, make sure to contact your sportsbook’s customer service department. They will be happy to answer any queries you have and shed some light on the situation.

In our experience, if you contact customer service they will usually credit you with the bonus that was advertised!


Every sportsbook is a little different, and each of them often has their own set of intricate Terms, Conditions, and Rules for their bonuses. We explain conventional structures of bonuses and promotions that can be used as a general guide to how they are constructed.

Remember, it’s always a good idea to scrutinize the terms and conditions of your sportsbook bonus. If you still have any questions that aren’t answered here or something remains confusing, contact us with your questions, and we’ll be sure to add them to this list.